Go
Transfers callers
Routes calls to your team and follows escalation and human-fallback instructions.
AI receptionist for growing businesses
Never miss another customer call.
HelloNeya answers 24/7, helps callers using your approved business information, captures leads, transfers calls, and books appointments on Google Calendar.
Handles up to 10 simultaneous inbound calls.
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HelloNeyaIncoming call · Illustrative example
NeyaThanks for calling. How can I help today?
CallerI’d like to know your hours and schedule an appointment.
NeyaI can help with both. Which day works best for you?
Available today
From first hello to the right next step.
Give callers an immediate response while keeping the context your team needs.
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Answers calls 24/7
Supports business hours, after-hours, overflow, and up to ten simultaneous inbound calls.
Explore call answeringCal
Books appointments
Checks availability and schedules appointments through Google Calendar while the caller is on the phone.
Explore appointment bookingKB
Knows your business
Answers approved questions about hours, services, locations, policies, and other business details.
Explore business knowledgeL
Captures leads
Collects the caller’s name, contact details, reason for calling, and next-step information.
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Keeps the context
Recordings, transcripts, and summaries help your team understand and follow up.
How it works
Your business rules. Neya’s immediate response.
You approve what Neya knows, how calls are handled, and when your team should take over.
See how setup works01
Teach Neya your business
Add approved hours, services, policies, FAQs, transfer contacts, and escalation rules.
02
Test real call scenarios
Review common questions, urgent situations, booking requests, and handoffs before launch.
03
Review and improve
Use call recordings, transcripts, summaries, and captured details to refine the experience.
Product roadmap
Clear about what is live.
We label developing capabilities so you know exactly what to expect.
Voice receptionist and Google Calendar bookingCore inbound call handling and appointment scheduling.
AvailableSMS conversationsToll-free SMS conversations are available.
AvailableAdditional calendar invitationsEmail calendar invitations for recipients outside Gmail are available.
AvailableMultilingual conversationsLimited support is being tested before broader release.
BetaCRM, WhatsApp, outbound calling, and shared-inbox capabilities are planned and are not represented as available today.
See it in action
Build a better first response for every caller.
Tell us about your business, your common calls, and the handoffs your team needs.
Give us a call to book an appointment and open your AI receptionist, so your business is available 24 hours a day.